tenants portal
Current tenants residing in a property that is managed by Jilsa Management can log into their accounts at any time to pay their rent or make maintenance requests.
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Frequently asked questions
You can check out some of our most frequently asked questions that we get from residents and tenants like yourself.
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Maintenance requests
Fill out the form below and we will address your maintenance issue. If it is an emergency that requires immediate attention, please call (888) 863.1811.
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Welcome

Prospective Tenants

Find Your Perfect Home

If you are in the market for your perfect rental home, you have come to the right place. As a prospective tenant, we can help you through the process of finding and applying for the home of your dreams. Once you are a resident, we have a suite of tools to make your rental experience the best it can be.

Current Residents

Resources to Make Your Stay Comfortable

For our current residents we have a complete set of tools and procedures to make your stay with us more comfortable and rewarding. Use our website to submit any maintenance requests, pay your rent, or just to drop us a line. We love to hear from our residents.

Have some questions?

FAQs

You can view some of our most frequently asked questions below. If you need more information or have specific inquiries, please feel free to use the contact form provided. At Jilsa Property Management, we're dedicated to providing comprehensive support and ensuring that all your concerns are addressed promptly and effectively.

We cannot guarantee any unit availability. It is based on the need and availability for every property. If you would like to inquire about holding a certain property please fill out the contact us form or give us a call.

Security Deposits are based on our credit and application guidelines.

The lease agreement will explain all of the requirements to receive full refund of all safety deposits paid at lease signing.

Tenants that do not meet our basic credit and application guidelines may be required to have a cosigner for added security.

You will be able to go online and fill out an application. You can also email the leasing agent and they will email you a hardcopy application to fill out and send back. This can also be done in our office.

Rent payments can be done online through your tenant portal, you may call in to make payments. You may also go to our many cash payment locations to make rent payments.

Different properties have different requirements for pets or No pet policies. If you are looking to get a pet please contact our office to find out the requirements and if your property qualifies.

If you run into a situation that one or both parties want to move out of a property before the lease term has been finished, both parties will still be liable for the remaining lease term and rents due. In this situation we may have alternative options available. Contact us to learn more about your options.

We need at least a 30 day notice for move out request in writing from the tenant.

Damage, Repairs, and maintenance caused by the tenant due to negligence will be billed back to the tenant. Issues due to normal wear and tear on the property will be the responsibility of the unit owner and the management company.

Inform Us of a Maintenance Issue

Maintenance Request

MAINTENANCE FORM

Simply fill out the form and we will address your maintenance issue. If it is an emergency that requires immediate attention, please call (888) 863.1811.

IMPORTANT

Repair or damage caused by your negligence or misuse is your responsibility. In such cases, repairs will be made, but you will be charged for the cost of the labor and materials. Damages or plumbing stoppages caused by your negligence or misuse will be paid by you.

RELEASE OF KEY

I understand that if I do not authorize a release of a key to a vendor, I will need to be available to give the vendor access to the property.

Message

If this is a life threatening emergency call 911 immediately.

Our Contact

Email Address

Resident Inquiry: residents@jilsamanagement.com

Call Us

Phone: (888) 863.1811

Office

2054 Vista Parkway Suite 400 West Palm Beach, FL 33411