West Palm Beach Condo and HOA Management

Owner Frequently Asked Questions

Am I required to make my property available to Section 8?

There is not a Requirement for Section 8 Housing. But depending on the location we may make a comment as to the validity of using section 8

Are you licensed?

Yes, we are licensed to handle the leasing and management of rental properties, community associations (HOA’s), and commercial properties in the state of Florida.

Can I reach you after hours?

Yes, we have after hours emergency contact numbers for any issues that may occur.

Can you put the money directly into my account?

Yes, we offer ACH deposits to clients’ accounts. We also offer E-check/credit card options for owner contributions when needed.

Do I get to see the lease or sign it?

We go over all leases with our landlords and tenants before they are signed by the tenants. We will be accepting all responsibility for the lease so we will be signing them.

Do you sell real estate too?

We joint venture with our owners and Landlords on properties that come across our desk from current landlords and outside sources. We do not sell real estate at this time but we do look for deals that will work for our landlords and owners.

How and when do I get my checks?

All Client payments are paid the first of the following month after all expenses are take out. They will be deposited through ACH to your chosen bank.

How is rent collection handled?

Rent are collected using online E checks, Credit Card, and Debit card. We also are able to set up Auto payments through E checks, Credit and Debit cards. For cash payments we have payment locations that accept rent payments. Tenants are able to call in to make payments over the phone or stop by the office and make online payments at our computer terminal.

How long of a lease do you sign?

Leases range anywhere from month to month, 6 months, 1 year, and 2 year leases.

How much security deposit do you charge the tenant?

Security deposits are charged based on tenant risk.

How soon can you start managing my property?

Turnaround time from property analysis, contract signing and program implementation is normally 30 days. Faster turnaround depending on each situation.

What type of properties do you manage?

Commercial and residential multi-family buildings, Shopping Centers and Strip Malls .

What type of reports do I get and how often?

You get monthly reports showing the

  • Owner Statement
  • Income Statement
  • Cash Flow Statement
  • Balance Sheet
  • Trial Balance
  • Leasing Summary
  • Owner Summary
  • Lease Expiration
  • CAM Reporting
  • Association Reports

Who holds the tenant security deposit?

Deposits are held in a trust account that gets audited every month by outside accountants.